Forgiera FAQS

Shipping

What shipping methods do you offer?

For international trades we offer different shipping methods by express (such as: DHL、UPS etc), air shipping and sea shipping as per specific needs.

What if I have our own shipping agents?

We offer free shipping to any addresses within Guangdong Province, so if you have any cooperated agents in any cities within Guangdong Province, we can deliver to their warehouse.

Order Issues

What shipping methods do you offer?

For international trades we offer different shipping methods by express (such as: DHL、UPS etc), air shipping and sea shipping as per specific needs.

What if I have our own shipping agents?

We offer free shipping to any addresses within Guangdong Province, so if you have any cooperated agents in any cities within Guangdong Province, we can deliver to their warehouse.

Payment Terms

How should I pay for my orders?

Normally we accept 30% T/T deposit and balance 70% T/T before shipment.

Updating Your Order

Can I cancel or revise my order?

Normally we will execute your order upon the receipt of your deposit, so before you paid the deposit, you can cancel and revise the order as you like. However once the orders are executed , the situation is complicated, you should contact us as soon as possible, and you be responsible for the losses caused.

Can I change my shipping address?

Yes you can change freely your address when the order is under “Pre-shipment” condition, but once the order is shipped, we will not bare any losses arisen from the process.

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